Parker and Amy at Broadstroke Associates deliver outstanding customer service and provide excellent maintenance and repair work (when needed) on all of my BMW's and Mini's. Their depth of experience and knowledge of BMW’s and Mini’s plus their skilled team of expert technicians has consistently provided me with the highest level of customer experience and service for over 12 years. From my experience, I've come to expect that everything was done right and my car was worked on by an experienced and knowledgeable technician or Parker himself. The work that was performed was agreed upon up-front (no surprises), the vehicle service or repair was completed on-time and within their initial work-order price quote. I really like the detail they provide through email and text message on my vehicles overall condition through the Vehicle Condition report. If you are looking for the best BMW and/or Mini service and repair facility in the Puget Sound area, Broadstoke Associates is the place I completely recommend.