I brought my 2005 MINI Cooper S in for a thorough look-see after going to another shop (not specializing in MINI) who recommended services based on research they did on the internet (?!) Broad Stroke not only treated me with utmost kindness and professionalism, they did not pressure me into making a decision to book my next appointment. Instead they sent me off with all their recommendations, in the order of priority, and the estimated costs involved. Just what I was looking for. So glad I found this place!