5

Amy was very clear in what the mechanic was going to look for during the service. Polite and professional.

5

Great Service! Unfortunately I know I will be back, fortunately I know your place is the one to bring it back to.

5

I brought my car in for a laundry list of oddball projects. Parker took care of everything flawlessly. I even came out of it with a few bottles of vintage washer fluid that is no longer available as a "gift" My 1988 M6 will be a fixture at Broad Stroke for the next few years as she undergoes a full restoration.

5

128i Idler Pulley/Belt Replacement

5

My BMW was taken care of in a timely manor. The technician let me know he could fix something else while he had the car torn apart. This saved me two hours of labor at another time. Very professional. Amy is great explaining what was done and why. A complete list of suggestions for future tasks is given and how soon they should be taken care of. I love Broadstroke!

5

once again you get 5 stars. if you own a bmw or mini this is the place to go for all your repair/ service needs.

5

There are a multitude of German auto repair shops around the Puget Sound. I have tried many of them and have also tried, of course, the dealer itself, both Seattle BMW and Bellevue BMW. I've been looking for a shop that has integrity, honesty, great service, good advice, doesn't force you into unnecessary repairs, and helps you prioritize necessary services. This team does all of this. I like how they employ a rating scale of 1-10 to tell you how bad something is. They leave it up to you to decide whether or not you want to fix it at this time. We've had several services/repairs on both my 7 series and my wife's 5 series at Broad Stroke. I'm very mistrusting of car shops in general, but these folks have earned my trust. They are very knowledgeable, very friendly, and their communication, both written and verbal, is better than the competition by far.

5

Very pleasant and helpful personal in office.

5

This was my first visit and I was very pleased. The staff is incredibly knowledgeable and very thorough.

5

excellent service as per usual.

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