We have taken measures to keep our employees and customers safe, and will continue to modify our operations as needed. Give us a call with any questions or to schedule an appointment.
If you’re looking for the true definition of great customer service and great work product, look no further than to these folks to care for all your automobile needs. They take the time to explain all the details of the work and provide proof of the same. They leave nothing to chance and care for your vehicle as if it were their own. Just a great group of people with one common goal - being awesome. Thanks again, Amy and everyone at Broad Stroke!!
Great customer service. Always in contact keeping me informed regarding problems and repairs needed. Never high pressure sales. Just good honest people. Have been had several BMWs serviced by them and will continue. Thank you. Todd Peterson
Had my first service at Broad Stroke and it was awesome. Fast, friendly, reasonable price.
These folks have done an awesome job taking care of my Z4. From routine maintenance to an absolutely stellar job relocating the convertible motor so it no longer gets drowned in the rainy season. Strongly recommend.
Hands down best experience and work in WA. Hard to find a trusted shop that can actually do the work right. Thanks Broad Stroke!!!
Amazing team! Friendly, informative, dedicated group! 10/10
First time customer though they were referred to me by several friends with BMW’s. Very thorough with my initial request of items to look at and their over view of any additional items they recommended. Unfortunately there were more items than I expected however we worked together taking care of the most important issues first. Anastasia is very friendly and helpful...I will be back to finish the rest of the repairs.
Haven't had my vehicle serviced here but I always see nice cars parked out front. Had stopped by for a oil filter and a drain plug for my e46, though the didn't have any in stock they had them next day, and ready for me when I picked up. Both receptionist are extremely caring and will get you in and out while still ensuring you feel valued. I happened to over hear one of them discussing a customer's vehicles issues with the customer and was blown away by how professionally they explained everything they did and what's wrong and how it can be fixed/prevented!
Broad Stroke diagnosed a VERY complicated issue on my X5 (which had stumped other shops). They were not only fast (diagnosing the vehicle a day faster than expected) but were completely transparent, thorough and honest. They also provided a comprehensive report. Vehicles peoblems are expensive and can often snowball. I'd rather pay these guys on the front end since they clearly know what they're doing vs paying much more later! They saved me time, money and more frustration.
Broad Stroke has now serviced three different BMW's for me, and I would never consider using another shop. If you want quality work done right the first time, these guys are for you.